The importance of social media is increasing at a very fast pace. Business have become so much dependent on social media that one gaffe by their social media handlers can lead to big losses. Therefore, it is necessary that you remain updated with the etiquette to be followed on social media.
Inculcate the following points for fruitful interactions on social media:
- Your social media profile must be complete: When someone visits your profile and finds that you have not uploaded complete information about yourself, the person gets baffled. Photos are a good beginning as you be identified with them. Complete the information about yourself in your profile as this will create a good impression.
- Avoid multiple profiles: Remember the world is very small and everything is connected. If you have multiple social media profiles and they do not match, this will create mistrust. So you must be aware of what you have in private settings and what is to be revealed to the public.
- You become what you post: Through your social media interactions you are leaving an imprint of your personality on the Internet, so do not wag while making comments. If you keep quiet, then it shows a lack of sensitivity. Be confident in voicing your opinion and stand strong on your views without hurting the sentiments of any community or society.
- Be minimal on automation: Automation lacks personal touch and overuse of it is not very encouraging. If you do it very often you may get distanced from your social media circle.
- Do not be iniquitous in all media: Choose one or two sites – maybe Facebook and LinkedIn, as you will not have enough time to be everywhere; so be realistic.
- Be amicable: If someone asks you questions, try to send the reply. Do recommend your friend whenever required. Try to strengthen the connection by asking feedback or writing a helpful post on your blog.
- Do not be desperate: Do not ask for ‘Likes’ and ‘retweets’; go for creative solutions. Be smart enough to get what you want rather being direct.
- Be careful of spam: Do not get carried away by the followers. If you have followers who do not have any followers, there are chances they are fake. Do not open the links sent by them. Avoid joining too many groups to post self-promotional messages and then not visiting them again. This is not polite at all.
- Be transparent to be trustworthy: Remain transparent by not being indulged in activities which are controversial. Neither spill out anyone’s secrets, nor delete comments. Do respond in the best possible way without getting defensive. Whenever possible, resolve the issues and let the other person know about it.
- Avoid poor grammar and spellings: Few things decrease your credibility as quickly as grammatical mistakes and spelling errors can. To help avoid them, prepare your social media updates in a document or spreadsheet with spell check. You can also ask a friend/colleague to proofread before you share. See to it that follow punctuations and give right spacing.
- Do not write in all capitals: Writing in all capitals does not communicate anything significant because whatever you want to emphasise cannot be emphasised entirely by using capital letters. Nor does it reflect creativity. However, it just shows you are upset about something.
- Do not share the same message again and again: If you share the same message repeatedly, it reflects your lazy attitude-whether on Twitter, LinkedIn or any other site. Remember, social networks are smart to show your repeats posts to less number of people. Also, why do you want to have the epithet of lazy and careless?
- Engage in constructive comments: While posting your comments do introspect if people really care to read about what you are posting. If something is of your interest, it is possible that others may not be interested. So go slow and find out the interest of others and once you have made connections, match your interest with that of others.
- Do not be miser in giving credit: This rule is applicable in social media in the same way as in print media. If you are tempted to take up somebody’s update, be polite in acknowledging it. Send tweets to the people whose work you like and enjoy. This will reflect humility and you will develop more connections.
- Think before tagging: Before tagging someone, please find out from that person if they like tagging. Sometimes people get offended or surprised when they are tagged. Tagging is a good way to communicate about you and your businesses but you should be careful.
Using social media for your personal or professional use doesn’t mean you should stop having fun with it! Have fun being creative on it. Create live videos or interactive polls and keep your messages professional and conversational. You will observe that you can enjoy this part of social media instead of dreading it.
Video Conferencing Etiquette
With the advent of remote communication technologies, virtual meetings have become a lot more accessible and adequate. But despite its unique contribution in simplifying business operation, many individuals and organizations alike make mistakes during a video conference which results in waste of time, incorrect and incomplete information, ends in losing the attention of your audience. Video conferencing etiquette sets some techniques for effective remote communication.
In the subsequent segment, we will look at the important etiquettes that every meeting participant should be aware of:
- Introduce politely to others: The first thing you should do is to tell your name to others and also know the others by names. Do inform others how they can address you by name or in a particular manner if you want.
- Clarity in voice: Check the microphone before the conference begins. Ensure that everyone is able to hear you. Do not get conscious, be natural. Affected voice puts off the listeners. Do not yell to be audible. If you adjust the microphone properly, you will not face problems. Take care of obstructions between the microphone and your mouth – piece of cloth or your hand should not come in between.
- Limit the Amount of Multi-tasking: Eliminate distractions and focus on the call. Basic video conferencing etiquette includes turning off notifications, closing or minimizing running applications and muting cell phones. Beyond general, there are among the common offenses committed during the course of a video conference. While there could be thousands of activities listed that should be avoided, like work-related multitasking, eating and personal grooming.
- Control the body movement: Keep the body movement to the minimum as the hand movements distract the attention. If your body moves back or forth or sideways your voice will get affected.
- Look at the camera: Be focused and look at the camera. All your movements are noticeable, so avoid the temptation of looking at your mobile phone.
- Do not interrupt: Let the speaker complete the statement before posting a question. Be a patient listener as it is bad manners to cut in between the sentence.
- No side conversations: The rules of video conferencing are exactly the same as face-to-face meeting. Do not pass on the notes or start side conversation as it distracts the speaker.
- Dress appropriately: Avoid visually distracting dresses. Bold colours like red, black, white, yellow should be replaced with pastel shades. Accessories should be kept simple.
- Be natural: Enjoy and give opportunity to others to laugh and smile. People will be more focussed if you give them a chance to laugh and that can be done by indulging in jokes.
Putting up a video conference is sometimes a boisterous task, but it always pays many dividends if it is carried out well. The utmost way to do it right is by practising proper video conferencing etiquette. By and large, if rules, practices, and tips mentioned in this blog are followed to the latter, then expect to your next video conference will be a success.
Web Interview Etiquette
Facing an interview is a challenge, be it face-to-face in person or on the web. The most common interview on web is Skype interview. In fact, some people feel it is tougher than face-to-face interview in person.
Keep the following points in mind while facing a web interview:
- Download the software and get familiar with it before the actual interview.
- Have the similar name as your email id name so that it is recognised fast and look professional.
- Have immaculate sitting space, without clutters around.
- Keep track of time and log in at the right time; if you are in other country be more careful.
- Have your resume with you and ensure to send it as an attachment to the interviewer.
- Your web camera must be always focused.
- Do not allow others to prompt you during the interview.
- Have professional screen sitting rather than pictures from informal settings.
- Microphone must be placed at the right place.
Do remember that etiquette in regards to technology keeps changing according to the time. You must learn the nuances of social media which may help you run your company social media network with ease. It is similar to driving; once you become used to it, you are more prone to accidents. You forget the etiquette on social media after you start using it excessively which should be avoided.
Name: Smurtika Dalvi
Designation: Soft-skills Trainer
Sevenmentor Pvt Ltd
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