Job Opportunity for Desktop Support Engineer

  • By Aftab Shaikh
  • October 18, 2020

SevenMentor, Pune

Dear Candidates,
Greetings from Seven Mentor Pvt Ltd!!!!
Kindly go through the below details and If you are interested revert me back immediately.

Designation: Desktop Support Engineer
Experience: 0.6 to 4 years
Location: Pune client location-Yerwada
CTC: 9k to 13k
No.Of Position: 10

• Excellent communication skills, (active listening skills)
• Accept & registers Service Calls.
• Classify Service Calls according to the specified options.
• Manage the entire service request process ensuring adherence to SLA.
• Provide helpdesk support and resolve problems to the end user’s satisfaction
• Should know Microsoft excel & its various formula
• Maintaining Reports Vendor wise
• Handle daily technical support activities on desktop support & Network issue.
• Setup computers and install software for various applications and programs
• Working Knowledge of Windows OS( Windows 7 / Windows 8 / Windows 10) & Outlook.
• Working Knowledge of Hardware for Desktop/Laptop & able to address the issue.
• Ability to diagnose and troubleshoot basic technical issues.
• Working knowledge of office automation products and computer peripherals, like printers and scanners.
• Network and connect computers within the organization to better communication

Interested candidates kindly share their updated resume till today 5 PM on [email protected]

Priyanka Goswami
Placement Officer
SevenMentor Pvt Ltd.

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