Website Sevenmentor Pvt Ltd
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Greetings from Seven Mentor Pvt Ltd…!!!
Kindly find the below job description for “Technical Support Officer“.
Position Title: L1 Support (Technical Support Officer)
Location: Hinjewadi Pune
Salary: 1.8 LPA To 3.25 LPA
Any Graduate or Post Graduate with hands on experience with networking, routing, switching is necessary with minimum 1 years of experience.
Network engineer with basic networking technology skills;
· Minimum 1 year experience in technical support.
· Cisco CCNA or equivalent.
· Technical ability to provide 1st level network monitoring.
· Technical ability to provide basic fault finding and fault escalation;
· Good understanding of incident management activities;
· Good ability to follow and documented operational processes;
· Understanding of Change management, Release management.
· Strong experience with ticket management and change request management systems.
· Strong experience with network monitoring / management tools/ analysis tools.
· Experience with liaising with carriers and vendors for faults; and
· Good communications and interpersonal skills.
· HR Round
· Technical Round
· Client Round
For More Information kindly contact us
Contact – 8237091911
Email – [email protected]
To apply for this job email your details to firstname.lastname@example.org