Website SevenMentor Pvt Ltd
We Build Your Dreams With Trust
Urgent Requirement for a Reputed MNC!!!
Designation : Desktop Support Executive
Location : Pune
Joining Date: Immediate
Experience status: Freshers
Key Skills Required : Application installation rollout , Application is getting upgraded hence we need to reinstall the application. ( Knowledge of software upgradation)
Essential Duties and Responsibilities:
1. Installation and Roll out services of new desktops & laptops.
2. Hardware fault diagnosis & isolation on desktops / laptops. First level of support on desktop / laptops under
warranty / AMC with third party vendor
3. Installation and OS Support – Repair / Re-Installation or fresh Installation
4. Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE,
Chrome & other Business Critical Applications
5. Configure / troubleshoot network connectivity of desktops / laptops & network printers
6. Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
7. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting,
driver related problem, font related problem etc.)
Work Experience Requirements:
1. Min 1 year of Industry Experience in handling end user support (PC/Laptop/Mobile Devices etc.)
2. Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
3. Hands-on experience with Windows/Linux/Mac OS environments
4. Working knowledge of office automation products and computer peripherals, like printers and scanners
5. Knowledge of network security practices and anti-virus programs
6. Ability to perform remote troubleshooting and provide clear instructions
7. Excellent problem-solving and multitasking skills
8. Customer-oriented attitude.
. Any Graduation
Candidates who’s profile is matching to above given JD Kindly contact.
Thanks & Regards,
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