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  • Full Time
  • Pune

Website Seven Mentor Pvt. Ltd.

Role: Technical Support Engineer

Experience: 0 years

Industry Type: IT Industry

Salary: As per Interview Performance

 

Job Description:

Tech Support knowledge Skills required:

* Networking and DNS basics
* Basic knowledge of Linux/Windows Operating Systems/Hardware/ Softwares
* Basic knowledge of Web and Email servers
* Configuration and troubleshooting mail clients using IMAP/POP/SMTP
* Domain name system (DNS)
* Domain names and domain name registration
* Web Hosting
* cPanel/Plesk/Direct admin
* Drupal, WordPress, softwaresDotNetNuke, Magento software
* Simple Database functions like Backup/Restore
* Email Solutions
* POP/IMAP/SMTP
* Digital Certificates/Issuing

Responsibilities:

1.Troubleshooting, resolving all technical issues related to our range of products and services it provisions
2. Interacting with clients via. chat, web-based TT systems, and telephone to resolve their problems and gather feedback
3. Testing & analysis of all the provisions services.
4. Identifying problems/issues in the system and assisting in their resolution.

Education: BE(IT/Comm/E&TC/Elec), ME(IT/Comm/E&TC/Elec),B.Sc/M.Sc-Comm. BCS, MCS

CCNA certification will be Preferred.

To apply for this job email your details to mparekar@sevenmentor.com






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