Website SevenMentor Pvt. Ltd.
Experience : Fresher/Experienced
Industry Type : IT
Role: Technical Support Engineer
CTC: Best in the industry
Education: BE(IT/Comm/E&TC/Elec), ME(IT/Comm/E&TC/Elec),B.Sc/M.Sc-Comm. BCS, MCS course in CCNA (Preferred)
Technical Support Skills required:
* Networking and DNS basics
* Basic knowledge of Linux/Windows Operating Systems/Hardware/ Softwares
* Basic knowledge of Web and Email servers
* Configuration and troubleshooting mail clients using IMAP/POP/SMTP
* Domain name system (DNS)
* Domain names and domain name registration
* Web Hosting
* cPanel/Plesk/Direct admin
* Drupal, WordPress, softwares DotNetNuke, Magento software
* Simple Database functions like Backup/Restore
* Email Solutions
* Digital Certificates/Issuing
1.Troubleshooting, resolving all technical issues related to our range of products and services it provisions
2. Interacting with clients via. chat, web-based TT systems, and telephone to resolve their problems and gather feedback
3. Testing & analysis of all the provisions services.
4. Identifying problems/issues in the system and assisting in their resolution.
We are looking for Good communication Skills with good knowledge in Networking.
To apply for this job email your details to firstname.lastname@example.org