Customer-Vendor Integration

  • By Saurabh Bapat
  • March 26, 2024
  • SAP
Customer-Vendor Integration in SAP

Customer-Vendor Integration

Discover the power of seamless Customer-Vendor Integration with SAP. In SAP, Customer-Vendor Integration (CVI) is a feature used specifically in SAP S/4HANA. It allows you to manage customer and vendor data in a central location using a single record called a Business Partner. This is different from earlier SAP ERP systems, where separate records were needed for customers and vendors.

Here are some key benefits of Customer-Vendor Integration in SAP:

  • Reduced Data Redundancy: By using a single Business Partner record, you eliminate the need to create and maintain duplicate data for the same business entity.
  • Improved Data Consistency: Changes made to a Business Partner record are automatically reflected in both the customer and vendor data, ensuring consistency across your system.
  • Simplified Master Data Management: With CVI, you only need to maintain one set of data for each business partner, streamlining the process of creating and updating customer and vendor information.

Here’s a breakdown of how CVI works:

  1. Business Partner as the Central Record: A Business Partner acts as the core record in CVI. It stores general information about a business entity, such as name, address, and contact details.
  2. Extending Business Partner: You can extend the Business Partner record to include customer-specific or vendor-specific data. This is done by assigning roles (like customer or vendor) to the Business Partner.
  3. Synchronization: The CVI framework synchronizes data between the Business Partner record and the customer/vendor master tables (KNA1/LFA1) in SAP.

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Benefits specific to SAP MM:

  • Improved Supplier Relationship Management (SRM): With a unified view of a vendor across various departments, collaboration and communication in procurement become smoother.
  • Enhanced Vendor Performance Analysis: Having all purchase and vendor data consolidated allows for better analysis of vendor performance metrics like on-time delivery or pricing.
  • Simplified Vendor Onboarding: Creating a new vendor record in the Business Partner role eliminates the need for separate entries in MM and other modules, saving time and effort.

Benefits specific to SAP SD:

  • Streamlined Sales Cycle: Easy access to customer information can expedite quote generation, order processing, and communication, leading to faster deal closures.
  • Improved Customer Relationship Management (CRM): A unified view of the customer across departments fosters better collaboration and communication within the sales team, leading to stronger customer relationships.
  • Enhanced Credit Management: Consolidated customer data allows for a more comprehensive credit risk assessment, improving financial control.
  • Simplified Customer Onboarding: Creating a new customer record in the Business Partner role eliminates the need for separate entries in SD and other modules, saving time and effort.

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Saurabh Bapat

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